Terms of Use

1. About these terms

These Terms of Use govern access to and use of the website operated by Is Spasov Services Ltd at serenitycalderas.shop. They should be read together with our Privacy Policy and Cookie Policy. If you engage us under a separate written agreement, that agreement will govern the relevant services to the extent of any conflict.

2. Permitted use

You may use this website for lawful business and informational purposes. You agree not to misuse the website, interfere with its operation, introduce malicious code, attempt unauthorised access, scrape content in a way that causes disruption, or use information obtained from it to harm another person or organisation.

3. Website content

We aim to keep the information on this website accurate and useful, but it is provided for general information only. Content may change without notice and does not constitute professional advice, an offer, a guarantee, or a binding commitment. You should obtain advice appropriate to your circumstances before relying on information presented here.

4. Intellectual property

Unless stated otherwise, the website, its design, text, graphics, code, names, and other materials are owned by or licensed to Is Spasov Services Ltd and are protected by applicable intellectual property laws. You may view and print reasonable extracts for personal or internal business use. You may not reproduce, adapt, distribute, publish, sell, or commercially exploit material without prior written permission.

5. Enquiries and communications

Submitting an enquiry does not create a client, agency, employment, partnership, or other formal relationship. Please do not send confidential or highly sensitive information through an unrequested website form. We may retain correspondence as necessary to respond, manage our relationship, and meet our legal or operational obligations.

6. Third-party websites

This website may contain links to third-party websites or services. Those links are provided for convenience and do not mean that Is Spasov Services Ltd endorses or controls the linked content. Your use of third-party services is subject to their own terms and policies.

7. Availability and disclaimers

We do not promise that the website will always be available, uninterrupted, secure, or free from errors. To the extent permitted by applicable law, the website and its content are provided without warranties of any kind. Nothing in these terms excludes a warranty or liability that cannot lawfully be excluded.

8. Liability

To the fullest extent permitted by applicable law, Is Spasov Services Ltd will not be responsible for indirect, incidental, special, consequential, or loss-of-profit damages arising from your use of, or inability to use, the website. These terms do not limit liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot be limited by law.

9. Suspension and changes

We may suspend, withdraw, or change any part of the website without notice. We may also update these terms when our services, technology, or legal obligations change. The version published on this page applies from the date it is posted. Continued use after an update indicates acceptance of the revised terms.

10. Governing principles

These terms are interpreted according to applicable law and the mandatory rights available in the place where you live. Nothing here removes consumer or other legal protections that cannot be waived. If a provision is found invalid, the remaining provisions will continue to operate.

11. Contact

Questions about these terms can be sent to admin@serenitycalderas.shop, by phone at +448458621826, or by post to 37 Juniper Avenue, Matson, Gloucester, England, GL4 6AW.